FAQ
1. Where is Cosmothrift.store located?
Our store is located at:
7931 Mission Blvd
Hayward, CA 94544
United States
Customers are welcome to visit us during business hours.
2. What are your store hours?
Our business hours are:
Monday – Sunday: 10:00 AM – 6:00 PM (Pacific Time)
3. What products does Cosmothrift.store offer?
We offer a selection of:
- Clothing
- Footwear
- Accessories
- Everyday household items
- New and gently used thrift merchandise
Inventory is updated regularly and may vary based on availability.
4. Do you sell products online?
Yes. Customers can browse available items and place orders through our website:
Online availability may differ from in-store inventory.
5. How can I contact customer support?
You can reach our support team using the following contact details:
Email: info@cosmothrift.store
Phone: +1 510-361-7190
We typically respond within 24 hours.
6. Do you offer shipping within the United States?
Yes. We provide shipping services within the United States. Shipping availability and delivery times may vary depending on the customer’s location and the selected items.
Detailed shipping information is available at checkout or on our Shipping Policy page.
7. Can I return or exchange an item?
If you have questions about returns or exchanges, please contact our support team at:
Return eligibility depends on the item condition and purchase details. Customers are encouraged to review our Return Policy page for complete information before placing an order.
8. Are your products new or used?
Cosmothrift.store offers both:
- New merchandise
- Gently used thrift items
Each product listing includes condition details when available.
9. How often do you update inventory?
Our inventory is updated regularly. Because thrift items are often unique or limited in quantity, availability may change quickly.
10. How long does it take to receive a response from customer support?
Our support team typically responds to customer inquiries within 24 hours during business days.
11. Is in-store pickup available?
Customers interested in in-store pickup may contact us before placing an order to confirm availability for specific items.
12. How do I know my order was received successfully?
After placing an order through our website, you will receive an order confirmation email with purchase details. If you do not receive confirmation, please contact us for assistance.
Contact information
Store Name:
Cosmothrift.store
Business Address: 7931 Mission Blvd, Hayward, CA 94544, United States
Phone Number: +1 510-361-7190
Customer Support Email:
info@cosmothrift.store
Business Hours:
Monday – Sunday: 10:00 AM – 6:00 PM
Time Zone:
(GMT-08:00) Pacific Standard Time – New York
Website:
https://cosmothrift.store
Response Time: We respond within 24 hours.